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Free standard shipping is available to all US domestic orders over $25+

We process and ship all orders within 1-2 business days (Monday through Friday, not including holidays).

Due to global supply chain delays, some orders may take longer than expected to reach you. If you are experiencing any additional delays with your order, please reach out to us on nim.nghia86@gmail.com.

Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. It may take up to 24-48 hours for your tracking information to update.

All Hemia USA orders are shipped from the US. Orders can take 3-5 business days once shipped to arrive at the final destination.

Yes! We ship to APO and FPO addresses using USPS.

Payment

We accept Visa, MasterCard, Apple Pay and  PayPal. 

All orders are charged in USD. Please note that all refunds are issued in USD so any discrepancies in the amount will be due to the conversion rate at the time of processing.

Domestic sales tax will be collected in accordance with sales tax laws and regulations imposed by local state.  Sales tax, if any, will be shown under subtotal during checkout. 

Orders & Returns

As soon as your order has been accepted, we immediately begin processing to get it to you as soon as possible. Unfortunately, this means that we are unable to make any changes to orders once placed.

Please make sure all your details are correct before checking out!

We do not offer direct exchanges on any of our products. You can return the product instead of exchange if the product didn't work!

Please send us an email at nim.nghia86@gmail.com with your order number and an image of the damaged item, as well as the package your order was shipped in, and our team is happy to help you!

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