Once received, return packages are processed within 5-10 business days and you will receive an email confirmation once your return has been processed. Refunds can take 3-5 business days to appear in your card account depending on your card issuer’s processing times.

Please note that all refunds are issued in USD so any discrepancies in the amount will be due to conversion rate at the time of processing.
If you do not see your refund within that time frame, we can recommend reaching out to your card issuer directly for further assistance.
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